We Don't Sell On Marketplaces - Discover the Difference

Important Notice to Our Valued Customers:

At VinylDye.co.uk, we pride ourselves on providing not just premium vinyl dye products, but also a level of customer service and support that truly sets us apart. It's come to our attention that there may be some confusion regarding where our products can be purchased and the support available through those channels. We'd like to take a moment to clarify why purchasing directly from us at www.vinyldye.co.uk is the only way to ensure you receive the comprehensive support and service we're known for.

With 10 years of experience, here's why We Don't Sell on Amazon, eBay, or Other Platforms:

  • The Instructions that Work, not just the instructions on the tin: All products we buy have instructions these days, some you should follow, some you *must* follow and some are less important. We have been in business for over 10 years, that's a LOT of phone calls and a LOT of emails we've answered about just these products. We've taken note of the most common problems and questions, and you'll see, shortly after ordering, and even after your products arrive, we ensure you have the tips, tricks and know how to get a successful project, the first time. Some of the things we say are very specific, like exactly what cleaner your should never use! Platforms like Amazon and eBay don't allow us to either add our own tips to the product listing, or contact you about the exact products you ordered with essential tips that prevent the most common mistakes.

  • Dedicated Support: Our commitment is to offer you unparalleled support from the moment you consider purchasing our products. This includes detailed product guidance, usage instructions, and after-sales support. Unfortunately, the constraints of third-party platforms like Amazon and eBay limit our ability to provide this level of service directly.

  • Customised Order Review: Each order placed through our website is carefully reviewed by our team. This unique service ensures that you've selected the right products for your project, including any necessary complementary items. Our goal is to prevent any potential issues before they arise, ensuring a smooth and successful application of our vinyl dye, leather care and other products.

Your Satisfaction Is Our Priority:

Choosing to purchase directly from VinylDye.co.uk means you're not just buying a product; you're gaining a partner dedicated to ensuring your project's success. We believe in building lasting relationships with our customers, and this begins with direct interaction and personalised service.

When you order from us, you're assured of receiving authentic, high-quality products tailored to your specific needs, with the peace of mind that comes from knowing we're here to guide and support you every step of the way.

Thank You for Your Trust and Support:

We're honored to be your chosen provider of vinyl dye products and look forward to continuing to serve you with the quality and dedication you deserve. For any questions, guidance, or support, our team is just a click or call away.

Explore our products and let's embark on your next project together with confidence. - The VinylDye.co.uk Team