Terms & Conditions

  1.            TERMS OF WEBSITE

This section (together with the documents referred to on it) tells you the terms and conditions on and subject to which you may make use of Vinyldye.co.uk’s  ("VinylDye", “AstrosSpray Limited”, “AstroSpray LTD”, "our", “we” or “us”) website at www.vinyldye.co.uk (the "Website"), whether as a guest or a registered user ("Terms"). The Terms apply to the supply to you of any of the goods provided through the Website ("Goods"). ("Customer") the customer placing an Order via the Website. Please read the Terms carefully before you start to use the Website, especially before you order any Goods from the Website.

By using the Website, you indicate that you accept the Terms, regardless of whether or not you choose to register with us and that you agree to abide by them. If you refuse to accept these Terms, you will not be able to purchase the Goods from the Website.

 

  1.            INFORMATION ABOUT US

The Website is operated by AstroSpray Limited, trading as Vinyldye.co.uk. Operating from 47 St James Avenue, Upton, Chester, CH2 1NB

  1.            TERRITORY

All orders are treated as placed and received in the United Kingdom.

  1.            YOUR STATUS

By placing an order for the provision of any of the Goods through the Website, you warrant that:

4.1          you are legally capable of entering into binding contracts;

4.2          you are resident in, and accessing the Website from, the United Kingdom or Northern Ireland; and

4.3          you are at least 18 years old.

  1.            ORDERS

5.1          Your order constitutes an offer to us to purchase the relevant Goods. After placing and paying for your order, you will receive an email from us, confirming that you have paid. The contract between us will be formed when you have successfully paid for the relevant Goods ("Contract").

5.2          The Contract will only relate to those Goods for which you have paid. We will not be obliged to supply any other Goods until you have paid for such Goods.

  1.            LICENCE

6.1          You are permitted to print and download extracts from the Website solely for your own use (ie you cannot allow other people to use the relevant extracts or use them yourself in order to gain a commercial benefit) on the following basis:

6.1.1      no documents or related graphics on the Website are modified in any way;

6.1.2      no graphics on the Website are used separately from the corresponding text; and

6.1.3      AstroSpray Limited’s copyright and trade mark notices and this permission notice appear in all copies.

6.2          For the avoidance of doubt, you are not permitted to download any of AstroSpray Limited’s logos and trade marks.

6.3          Unless otherwise stated, the copyright and any and/or all other intellectual property rights in and to any and/or all material on the Website (including, without limitation, photographs and graphical images) are owned by either AstroSpray Limited or licensors. For the purposes of the Terms, any use of extracts from the Website, other than in accordance with condition 6.1, for any purpose, is prohibited. For the avoidance of doubt, you are not permitted to use any and/or all of the materials on the Website for commercial purposes without our prior written consent. If you breach any of the Terms, your permission to use the Website will automatically terminate and you must, at our option, either immediately return to us or destroy any and/or all downloaded or printed extracts from the Website.

6.4          Subject to condition 6.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without AstroSpray Limited’s prior written permission.

6.5          Any rights not expressly granted in these Terms are reserved.

  1.            PRICE

7.1          The prices quoted on the Website are inclusive of VAT at the standard rate if applicable.

7.2          The availability and specification of the Goods are subject to change without notice, although we will try and give you notice wherever possible.

7.3          All descriptions, drawings and specifications on the Website are published for illustration purposes only and are not binding on us.

7.4          The price of any Goods will be as quoted on the Website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect orders in respect of which you have already paid.

7.5          The Website contains details of a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on the Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedure so that, where any item's correct price is less than our stated price, we will charge the lower amount when dispatching the relevant Goods to you. If an item's correct price is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before dispatching the Goods or reject your order and notify you of such rejection.

7.6          We are under no obligation to provide the Goods to you at an incorrect (lower) price, if the pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mis-pricing.

  1.            PAYMENT

8.1          You may pay for the relevant Goods by using PayPal or Stripe. Unless you already have an account with PayPal, you may need to register with PayPal and accept its terms and conditions in order to be able to pay for the Goods. Please click on the "PayPal" link to register with PayPal and/or pay for the relevant Goods.

8.2          We are not responsible in any way for any loss that you may suffer as a result of using PayPal or Stripe.

  1.            DELIVERY

Your order will be fulfilled usually within 1-7 working days of the date you make a cleared payment for the relevant Goods, but no later than within 30 days of such date. Actual delivery within mainland UK will take between 1 and 5 days depending on the chosen shipping option. This time is different for other locations and shown during checkout.

  1.          RISK AND TITLE

10.1        Ownership of the Goods shall not pass to you until we have received in full all monies owed by you to us under this Contract and any other contract with us.

10.2        All risk of loss of or damage to the Goods shall pass to you upon delivery.

  1.          CANCELLATION

11.1        If you are contracting as a consumer, you may cancel a Contract at any time within seven working days and would need to seek a refund through PayPal or Stripe. AstroSpray Limited is not responsible for making any refund to you.

11.2        Subject to condition 11.1, either party may cancel a Contract at any time by giving the other party at least 28 working days' notice.

11.3        To cancel a Contract, you must inform us in writing in accordance with Condition 19 (Notices). You must also return the Goods to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

11.4        Upon cancellation of a Contract, all rights and obligations of the parties shall cease to have effect immediately, except that cancellation shall not affect accrued rights and obligations of the parties as at the date of termination or any express obligations in this Terms of a continuing nature.

  1.          REFUND POLICY

12.1        If you have cancelled the Contract between us in accordance with condition 11.1 above, PayPal or Stripe will process the refund due to you as soon as possible and, in any case, within 30 days of the goods were received by AstroSpray Limited. PayPal or Stripe will refund you the price of the Goods in full. However, you will be responsible for the cost of returning the relevant Goods to us.

12.2        If you wish to return the Goods for any other reason, you may do this within 28 days of delivery by posting the Goods back to us. If you wish to return goods after this time, up to 100 days from delivery, you may do so and will incur a restocking fee of £5 per item, up to the value of the item, whichever is the lesser.

12.3        In each case, the Goods must be returned with proof of purchase, in the same condition in which you received them, in the original packaging and at your own cost and risk.

12.4        The provisions of conditions 11 and 12 are in addition to your statutory rights, which remain unaffected.

  1.          LIMITATION OF LIABILITY

13.1         Great care has been taken to ensure that the information available on this Website is correct and error free. We apologise for any errors or omissions that may have occurred. We cannot warrant that use of the Website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.

13.2         We disclaim any and all liability to you for the supply of the Goods and Services to the fullest extent permissible under applicable law. This does not affect your statutory rights as a consumer. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant Goods or Services. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits, to you howsoever arising. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.

13.3         We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our Website.

13.4         We shall not be held liable for any failure or delay in performing Services or delivering Goods where such failure arises as a result of any act or omission which is outside our reasonable control such as an act of God or those of third parties.

13.5         The products sold by us are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Website or for any products or services purchased from us.

13.6         We have taken all reasonable steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.

  1.          SERVICE ACCESS

14.1        While We endeavour to ensure that the Website is normally available 24 hours a day, We shall not be liable if, for any reason, the Website is unavailable at any time or for any period.

14.2        Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond AstroSpray Limited’s control. We reserve the right to withdraw or amend, without notice, any of the Goods we provide on or through the Website.

14.3        If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if, in our opinion, you have failed to comply with any of the provisions of the Terms.

14.4        You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of the Terms and that they comply with them.

  1.          VISITOR MATERIAL AND CONDUCT

15.1        Other than personally identifiable information, which is covered under our Privacy Policy any material you transmit or post through and/or to the Website shall be considered non-confidential and non-proprietary. AstroSpray Limited shall have no obligations with respect to such material. AstroSpray Limited and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial and/or non-commercial purposes.

15.2        You are prohibited from posting or transmitting to, through and/or from the Website any material:

15.2.1    that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

15.2.2    for which you have not obtained all necessary licences and/or approvals; or

15.2.3    which constitutes and/or encourages conduct that would be considered a criminal offence, gives rise to civil liability or would otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or

15.2.4    which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

15.3        You may not misuse the Website (including, without limitation, by hacking).

15.4        We will not be liable for any loss or damage caused by viruses or any and/or all other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on, or on any website linked to, it.

15.5        AstroSpray Limited shall fully co-operate with any law enforcement authorities or court order requesting and/or directing us to disclose the identity of, or locate, anyone posting any material in breach of either condition 15.2 and/or condition 15.3.

15.6        You fully indemnify us against any and/or all losses, liabilities, costs and/or expenses reasonably suffered or incurred by us, any and/or all damages awarded against us under any judgment by a court of competent jurisdiction and any and/or all settlements and sums paid by us as a result of any settlement reasonably agreed by us arising out of or in connection with:

15.6.1    any claim by any third party that the use of the Website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;

15.6.2    any claim by any third party that the use of the Website by you infringes that third party's copyright or other intellectual property rights of whatever nature;

15.6.3    any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Website by you; and/or

15.6.4    your use of the Website, where such use is not in accordance with these Terms.

  1.          THIRD PARTIES

We may also provide links on the Website to the websites of other individuals and companies, whether affiliated with us or not. We cannot give any undertaking that any goods and/or services you purchase from individuals and/or companies to whose website we have provided a link on the Website, will be of satisfactory quality, and any warranties, statements and representations in this regard are disclaimed by us absolutely to the fullest extent permissible by law. This disclaimer does not affect your statutory rights against the third party in question. We will notify you when a third party is involved in a transaction and we may disclose your customer information related to that transaction to the third party.

  1.          FRAUDULENT MISSTATEMENTS

We may terminate the Contract at any time and/or claim damages for breach of contract if we suspect that you have made a fraudulent misstatement to us, whether orally or in writing, prior to or after entering into the Contract.

  1.          WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using the Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This does not affect your statutory rights.

  1.          NOTICES

All notices given by you to us must be given to AstroSpray Limited at the postal address given in condition 1 or to the email address sales@vinyldye.co.uk. We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in condition 18 above. Notice will be deemed received and properly served 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

  1.          TRANSFER OF RIGHTS AND OBLIGATIONS

20.1        The Contract between you and us is binding on you and us and on our respective successors and assigns.

20.2        You may not transfer, assign, charge or otherwise dispose of this Contract, or any of your rights or obligations arising under it, without our prior written consent.

  1.          FORCE MAJEURE

21.1        We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event").

21.2        A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

21.2.1    strikes, lock-outs or other industrial action;

21.2.2    civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

21.2.3    fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

21.2.4    impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

21.2.5    impossibility of the use of public or private telecommunications networks; and

21.2.6    the acts, decrees, legislation, regulations or restrictions of any government.

 

21.3        Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

  1.          THIRD PARTIES

A person who is not a party to a Contract shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract and/or these Terms. This condition does not affect any right or remedy of any person which exists or is available otherwise than pursuant to that Act.

  1.          WAIVER

23.1        If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of the Terms, or if we fail to exercise any of the rights and/or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights and/or remedies and shall not relieve you from compliance with such obligations.

23.2        A waiver by us of any default by you shall not constitute a waiver of any subsequent default by you.

23.3        No waiver by us of any of the Terms and/or Contract shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with condition 19 above.

  1.          SEVERABILITY

If any conditions of the Terms and/or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such condition or provision will, to that extent, be severed from the remaining Terms and/or Contract, as applicable, which will continue to be valid to the fullest extent permitted by law.

  1.          ENTIRE AGREEMENT

Save as expressly provided in the Terms:

25.1        the Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing;

25.2        we each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and/or to be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in the Terms; and

25.3        neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in the Terms.

  1.          OUR RIGHT TO VARY THESE TERMS

26.1        We have the right to revise and amend the Terms from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

26.2        You will be subject to the policies and Terms in force at the time that you order the Goods from us, unless any change to those policies or the Terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).

  1.          MISCELLANEOUS

27.1        We take care to ensure that the information on the Website is accurate and complete. However, we do not warrant that this is the case nor that your use of the Website will not result in any damage or virus. You should verify the accuracy of any information before relying on it. Subject to condition 13 above, we do not accept any liability arising from any inaccuracy or omission in any and/or all of the information provided on and/or through the Website and/or for any and/or all damage or viruses caused by your use of the Website.

27.2        We are not responsible for any and/or all of the content of any third party websites which are linked to the Website.

  1.          LAW AND JURISDICTION

Contracts for the purchase of the Goods through the Website will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

 

 MISREPRESENTATION ACT 1967 TRADE DESCRIPTIONS ACT 1968

 

The information given on this website or any publication arising from vinyldye.co.uk is based on our experience and reports from customers.  There are many factors outside our control and knowledge which affect the use and performance of our products and for which reason no warranty is given, express or implied.  Users should make their own tests to determine the applicability of such information or the suitability of any products for their own particular purposes.  Statements concerning the use of the products described herein are not to be construed as recommending the infringement of any patent and no liability for infringement arising out of any such use is to be assumed.

 

FREE SHIPPING and LIMITED PRICE SHIPPING with REFUNDS

 

We offer free outward shipping, or limited/reduced price shipping in many circumstances. We will process your refund as above and in accordance with your statutory rights, however where it does not affect your statutory rights, the amount refunded will be your total order price, less any outward shipping expenses incurred by us, less any transaction fees incurred by us.