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Will It Work On.....


Sample Colour Response


Returns Process


Gone Tacky


What's the difference between TRG and Brillo


ebook to answer questions


Get the colour you want in infographic


Wrong item is not Vinyl Dye Received


Please Please write a quick review on Google for me



Will It Work On.....

Hi


Thank you for your email and contacting me using my website www.vinyldye.co.uk 

Yes our vinyl dye sprays have been used for this 100s of times. 

Essentially our dyes are better than paint when you want it to flex without cracking, like on rubber tyres.

They are waterproof; you can spray the inside of a cardboard box and it will hold water.

You can go from black to any colour too, if your item has multiple colours, you will end up with one solid colour (unless you mask areas off).

There is no difference between Brillo and TRG brands, we offer both to give you more choice of colour only.

http://www.vinyldye.co.uk/All-Vinyl-Dye-Color-Sprays

Many 1000's of people have used our products for many different projects, including 

Hot tubs
Car seats both leather and vinyl
Car door cards
Car dashboards
Car sun visors and grab handles
Boat canopies 
Boat interior furnishings 
Boat internal and external structures such as dash boards
Caravan external handles
Caravan showers and sinks
Public Bar seating
Dentist seating
Hair dressers seating and furnishings 
Rubber tires and other rubber items

And many other projects I don't know about, including vinyl flooring in low traffic areas in caravans, bathrooms and kitchens.

Also. We have a great range of real people testimonials here: http://vinyldye.co.uk/testimonials 

And offer great instructions and tips on how to use our products to get the best out of them after you order. 

You can see just a few of the above projects in our Facebook page here: www.Facebook.com/VinylDye

No matter what the application we always recommend that people spot test area 1st to ensure they're completely happy. 

Please do let me know how you get on and if there is anything else I can help you with then don't hesitate to reply to this message.

Many thanks

Jenny

PS I always love to see the project's people carry out so if at all possible please do send some before and after photographs.
 

Sample colour response

Hi.

Thank you for sending your sample to us here at www.VinylDye.co.uk .

We sprayed a few colours on your sample, the best match we found is right here, see the link below.

 

Before you click the link, it's helpful to know 1 regular sized can of 150ml usually covers just over 1 square metre or 11 sq feet, from any colour to any colour. Even black to white!

Here is some more info about Vinyl Dye that you'll find useful.

- After your purchase we’ll follow up with “what not to do”, “what to do best” and other tips and techniques to get the absolute best and most professional finish with the smallest amount of effort.

- You can go from black to any colour, even white or pink!

- Our VinylDye sprays are water proof, if you spray the inside of a cardboard box and let it dry for 24 hours, it will hold water.

- Our VinylDye sprays are UV resistant, so the colours stay true even after periods in the sun.

Many 1000's of people have used our products for many different projects, including

Hot tubs
Car seats both leather and vinyl
Car door cards
Car dashboards
Car sun visors and grab handles
Boat canopies
Boat interior furnishings
Boat internal and external structures such as dash boards
Caravan external handles
Caravan showers and sinks
Public Bar seating
Dentist seating
Hair dressers seating and furnishings
Rubber tires and other rubber items
Games consoles and controllers
Lorry Skirts/Covers
And many other projects I don't know about

See the gallery of people's projects here. https://www.vinyldye.co.uk/gallery

Also. We have a great range of real people testimonials on our website, here are a few snippets.

"It was a great success looks as close a match a can be. I would defiantly recommend to everyone.
I used it on [Mercedes] 2003 SL500 centre door cards and side door pocket lids.

The best thing is that when the rain water runs over the surface it does not mark unlike others I tried." Steven - Birmingham

After you order we send you several follow up emails about how best to use the sprays, top tips on what to do and other information to get your project done to perfection. We are the only company to offer such educational information to our customers free of charge.

"... now I've used your products its transformed it.
Thanks."  - John - TVR Car Club Lancashire

No matter what the application we always recommend that people spot test an area first to ensure they're completely happy. This means completing just a small area to finish, then testing you are satisfied, e.g. Sitting on a small area etc.

Please do let me know how you get on and if there is anything else I can help you with then don't hesitate to reply to this message.

Many thanks

Jenny
PS I always love to see the projects people carry out so if at all possible please do send some before and after photographs.    


Returns Process

Hi.

Our returns process is super simple.

Just include your invoice or a note with your order number.

You must write down how many of each product your are returning and the state, eg unused.

If you could include a note with any discussions and what you’d like to happen.

If you are swapping a colour, please include either a sample of the desired colour or the colour you’d like us to send out.

we’ll confirm receipt and email you an online invoice for return postage at cost rate.

If any of the spray cans have been used. We are unable to give you a refund in full. I’m sure you can understand that we can’t sell that on as you would not like to receive cans that others have used an unknown amount.

However if only a slight spray has been used and the can is over 4/5ths its original weight then, as a one off per customer we can give you half the value of that can towards a future purchase.

This is simply that we understand it’s difficult to get the right colour and to assist where we can. We will be able to use that can for test projects in the future so all is not lost.

But please do send a sample with the return of a used can so we can help find the right colour for you.

Special notes:

1) you must be returning items purchased from us. The serial numbers must match the items we sent out to you. We don’t record exactly which ones you received, but we do know the batches that we received from manufacture.

2) Must be within 30 days or receipt, after this time period a £5 per item restocking fee applies as per terms and conditions. (Sorry about this, but some customers abused our longer returns time)

3) If your order was originally sent out with no cost to you shipping, then the true cost of shipping is calculated pro rata for the returns and deducted from the credit you will receive as per terms and conditions.

Our address.

VinylDye.co.uk
47 St James Avenue
Upton
Chester
CH2 1NB
United Kingdom

Thanks

Jenny


Gone Tacky

Hi
 
I'm sorry to hear your had a problem.

This particular problem is very rare. This has happened just a handful of times over the years. Due to its rarity we've not been able to make it happen here although I would like to do that we can verify what the best solution is.

Was the item new?

Read on for solutions that have worked and been reported to work. But I would really appreciate if you could think back to the day you sprayed and the day after, see if any of the below apply to your application of the spray.

If they do, I can arrange an automated email with a quick reminder to people to save them having the same trouble.

Having spoken to the people in the past who had this problem, it could be any of.

- Temperature: the day of the spray or the day after may have been too hot, or in direct sunlight. Was it over 21 Celsius or below 16?
- Shaking: can you recall how long you shook the cans for?
- Thickness of layers: how many fine layers did you use to build up a coat and completely cover with spray?
- Drying: how long was each layer left to dry?
- Contamination: if the item wasn't new it's difficult to know the full history, but what cleaning took place?

All of the above I only ask so we can attempt to determine what the factors were impacting your project.

Solutions.

Each of the following has been tried and tested by other customers in the past when in a similar situation. I can't guarantee they will solve the problem in your specific circumstances , but I would certainly appreciate your feedback and they did work in the past.

1) Matt Topper: A Customer's sun visors were left tacky. All the other parts of the car were perfect, door cards, grab handles, door handles etc were all perfect. However the sun visor were somewhat tacky to the touch and on hot sunny days were very tacky.

He used the Matt Topper and reported back that everything is now perfect. Even on the hottest of days. Not even slightly tacky in any way.

He left the sun visors a full 6 weeks in between sorting with colour and the topper.

However. The matt topper must be applied in a similar way to the way Vinyl Dye should be, that is is SUPER FINE MIST SPRAYS. Not simply sprayed on like car paint. At least two layers. If the layers are not fine it will remain tacky.

Matt Topper here. https://www.vinyldye.co.uk/Matt-Clear-Spray-Varnish

Gloss topper here. https://www.vinyldye.co.uk/High-Gloss-Clear-Spray

As a gesture of good will and to help resolve the problem, here is a discount code. Apply this on the shopping cart page.

difft

This will take 30% off the matt or gloss topper and give free shipping so we can try to help resolve this.

Only requires 2 fine layers to make up a coat. Let dry between layers for 30 mins minimum.

2) Bees wax. Two customers reported using a beeswax based polish reduced or eliminated the tackyness. They didn't report back which brand.

3) Time. One customer simply left the tacky item for over two months. And reported reduced tackyness and expected it to be gone completely in another month or so.

I really do hope we can resolve your problem and your project is a try success. Please spot test a solution rather than doing everything in case it's not working.

I also suggest spot testing the solutions. Here is an excerpt of what a spot test is.

What is a spot test? If you have a car and door cards, a boat and multiple cushions or a length of cable. Simply  apply to only one item or a portion of it. Ensure your completely happy and then continue with the other items. A spot test will take at least a full day. The only way to check you are completely happy is to use the item after it has fully dried!

Thanks. And do please let me know how you get on.

Adam 


What's the difference between TRG and Brillo

Hi

Thanks for your email and interest in my website www.vinyldye.co.uk


There is no difference between the two brands. We stock both to give people more colour choice. Also occasionally we have stock of one and not another so it gives us all more flexibility.

Let me know how else I can help.

Thanks 

Jenny


ebook to answer questions

Hi.

Thank you for contacting me through my website at https://www.vinyldye.co.uk/.

Your question and many others your likely to ask are answered with images and lots of details in our ultimate guide to Vinyl Dye ebook.

It’s a great resource and worth getting.

Here is the link to get it.

https://www.vinyldye.co.uk/atoz

If there are any other questions do please just reply back.

Thanks again and I look forward to helping you.

Adam 


Get the colour you want in infographic

Hi

Thanks for your email and interest in my website www.vinyldye.co.uk

There are FIVE ways to get the best colour match. See our info graphic here and click on the one that’s most appropriate.

See the Get Your Colour Info Graphic here: https://www.vinyldye.co.uk/get_your_colour

It’s often best to send a sample if you can.

It's simple really, you just send us a small sample, and we try to find the closest one to that for you. We say how far off it is if we can't find a match.

No extra cost, just send it to

Vinyldye
47 St James Avenue
Upton
Chester
CH2 1NB

If you can’t send a sample, then we do have a super simple returns policy, just send your unused items back for a refund within 30 days, no problem at all.

Here are all the colours to look at:
https://www.vinyldye.co.uk/All-Vinyl-Dye-Color-Sprays

There are a few other ways too. Including colour charts. Take a look here for an info graphic on what to do.  https://www.vinyldye.co.uk/get_your_colour

Let me know how else I can help.

Thanks 

Adam 


Wrong item is not VinylDye received

Hi

Thanks for the message and contacting me at www.vinyldye.co.uk.

Ahh I can understand the slight confusion. Yes this is the item you ordered. We change the title a little on the website to describe its abilities better.

On the can in smaller writing it does also mention VinylDye, leather and a few other materials.

All of the abilities described on our website are achieved with this product. Also do take a look at our faq. We also have an ebook now that explains and answers many common questions.

www.vinuldye.co.uk/atoz

Many thanks

Jenny
Ps any more questions do just reply 


Please Please write a quick review on google for me

Hi

Thanks for the message and contacting me at www.vinyldye.co.uk. 

It would really mean the world to me if you could write a quick 5 ***** review on Google for me.

Please Write Review 5 ***** on Google Now.... Please

Just click the link below and it will open right up ready to go.

This helps other people find us and really expands our customer base so we can help more people with projects just like yours.

Write Review 5 ***** on Google Now.... Please

Many thanks, I'm super grateful

Jenny & Adam

Ps any more questions do just reply 


example

paste answer here